Customer Management Officer (CMO)

Location: Amersfoort
Region Utrecht, Flevoland
Duration in months: not mentioned
Indication hourly rate: not mentioned
Hours per week: not mentioned
Level of education: Bachelor
Last update: 14 November 2026
Sector: FMCG & Retail

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Customer Service & Experience Mgt.
  • At least 2 years of relevant experience in Customer Service, Customer Management or Supply Chain (3 years preferred)
  • A background in Supply Chain Management is highly valued
  • Experience working in an international B2B customer service or supply chain environment
  • Solid understanding of order management, order fulfilment and the Order-to-Cash process
  • Practical experience with SAP, with knowledge of SAP S/4HANA as a plus
  • Familiarity with demand planning or forecasting is an advantage
  • Familiarity with OMP or similar demand management tools, a plus
  • A background in the food, dairy, FMCG or ingredients sector is preferred
  • Excellent skills in communication, coordination and stakeholder management
  • Good organisational and analytical abilities
  • Fluency in Dutch and English, written and spoken

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