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Customer Engagement Specialist

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Location: London

Region Greater-London, South East, East of En..

Duration in months: 3

Indication hourly rate: not mentioned

Hours per week: not mentioned

Level of education: Bachelor

Last update: 05 October 2026

Sector: Media & Communication

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IT Consultancy & Advisory

Profile of the suited interim professional:

We are looking for an experienced customer engagement professional with strong communication and organisational skills.

Experience in customer service, customer engagement or customer support, ideally with contact centre exposure
Experience with AI customer journey design and automation processes
Strong written communication with attention to tone and clarity
Experience maintaining documentation, templates and QA processes
Confident using data and dashboards to monitor performance
Experience with CRM technology such as Microsoft Dynamics
Strong Microsoft Office skills

Offered hourly rates

No data known

Short company profile:

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Tasks & responsibilities:

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Customer Engagement Specialist

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